One integration partner across your CRM, ERP and service desk.
Few businesses run on a single platform. Sales lives in a CRM, finance in an ERP, support in a help desk and projects somewhere else again. We choose the right platform for each job, implement it properly and integrate the lot — so data is entered once and trusted everywhere.
Advise
Requirements workshops, platform selection and a clear, costed roadmap before anything is built.
Implement
Configuration, customisation, data migration and testing, delivered in phases with sign-off at every gate.
Integrate & support
Connectors between your systems, user training and managed support long after go-live.
Built around how your business actually runs.
Lead to cash, in one view.
We implement Zoho CRM and Salesforce around the pipeline, quoting and territory design your sales team really works by — then connect them to the systems finance relies on.
- Sales pipeline, quotes and territories
- Web-to-lead capture and marketing automation
- Customer and partner portals
From the general ledger to the shop floor.
Acumatica, NetSuite, Odoo, Sage and SAP implementations for manufacturing, distribution, retail and services — sized to your users, plants and product range, not to a template.
- Financials and multi-entity consolidation
- Inventory, manufacturing and procurement
- Legacy ERP replacement with a phased cutover
Tickets, time and projects that bill correctly.
We move help desks off legacy tools, set up SLAs that reflect your contracts, and post timesheets straight to your ERP so job costing is never re-keyed.
- Help desk migration and SLA design
- Project, task and timesheet automation
- Time entries posted directly to ERP jobs
Adapted to your sector's workflows and rules.
Mining & resources
Maintenance and asset workflows, fleet data integration, service requests and safety information flows.
Banking & financial services
Onboarding, service automation, case management, document processing and controlled core-system integration.
Manufacturing & industrial
ERP process improvement, production and maintenance workflows, supplier processes and operational dashboards.
Retail & distribution
CRM, customer support, inventory workflows, branch and outlet operations, and sales reporting.
Government & public sector
Citizen engagement, contact centres, case management, service-level tracking and cross-department integration.
Contact centres & BPO
Omnichannel engagement, AI self-service, agent assistance, quality insights and workforce dashboards.
Professional & business services
Lead-to-delivery, project and resource management, timesheets, approvals and management reporting.
Other sectors
Healthcare, education, logistics, utilities and more — tailored CRM, application, integration and AI solutions.
A practice room for every platform.
Systems integration and complete implementation.
Right Left AI
AIm, AmplIfy, AchIeve.
Right Left AI (RLAI) is Magadh's dedicated pathway for AI strategy, solution design and implementation. It builds production-grade, multilingual AI systems with sovereign deployment options — and Magadh connects them to your CRM, ERP, service desk and operational workflows.
Visit rightleft.aiVoice Agents
Conversational AI at scale for contact centres and self-service.
DocChat AI
Chat with your documents and live data.
Satya Doc
Document intelligence and forensics.
Skill Buddy
AI-powered learning and skilling.
AI Avatars
Digital human experiences.
Computer Vision
Visual AI powered by LOVAIC™.
AI Supply Chain
Intelligent supply chain management.
RLAI Studio
Generative AI tools for content and learning creation.
Partners that extend what we deliver.
Nyalazone.ai
We implement, configure, integrate and support Nyalazone's Leggero portfolio in South Africa — digital customer engagement and CRM, data integration, analytics and AI-enabled process automation.
Rayburn Holdings
We support implementation and delivery of Rayburn-branded solutions — CRM, service desk, analytics, workflow automation and AI-enabled customer engagement — within agreed project scope.
